Same day dispatch for orders placed before 3pm (NZDT), Free shipping on all orders $1000+GST*
Supported Platforms
Description
Specifications
Resources
Package Contents
Grandstream SoftwareUCM is a software-based PBX solution that provides a scalable business communication and collaboration platform with powerful features and integrations that enable teams to be more productive than ever before. This software PBX unifies all business communications onto one centralized platform that provides voice and video calling, meetings, chat, data, analytics, mobility, facility access, intercoms, video surveillance, and more. SoftwareUCM supports all SIP endpoints and the Wave app for desktop, mobile, and web, allowing teams to communicate and collaborate from anywhere on nearly any device. By providing a state-of-the-art suite of communication and collaboration features, bank-grade security, advanced customization, and a variety of scalable plan options, SoftwareUCM is the ideal PBX solution for enterprises, small-to-medium sized businesses, retail, hospitality, and residential deployments.
Features
- Additional 50 Users and 16 concurrent calls (billed annually)
| Details | |
|---|---|
| Supported UC Endpoints and Client Devices | Supports all SIP endpoint access, Wave app for desktop (Windows 10+, Mac OS 10+), web (Firefox, Chrome, Safari, Edge, Opera) and mobile (Android & iOS), Wave extension for Google Chrome |
| Customer Relationship | Management (CRM) Supports integration with SugarCRM, Vtiger, Zoho, Salesforce, ACT!, and ODOO |
| Calling with WebRTC Trunk | Supports mobile and desktop web browsers: Chrome, Edge , Safari, Firefox , Opera; Supports mobile application with built-in WebRTC WebView, including Whatapps, Facebook, Weixin, and more |
| Collaboration | Audio and Video Meetings/Conferences, Instant Messaging and Group Chats with End-to-End Encryption, File Sharing, Screen Sharing, In-Meeting Chat, Voice Detection, Meeting Recording, Polls, Surveys, Message status, Advance Whiteboard with Multiplayer Annotation, Meeting Assistant, Onsite Meeting Room Scheduling, and more |
| Online Customer Service | Supports integration with third-party customer service platforms, including WhatsApp and Telegram. And built-in live chat; Includes a built-in live online web chat platform to provide customer service; Provides a web link that can be added to any web page or any browser that supports WebRTC; Compatible with computers, mobile browsers, and mobile apps |
| Call Center | Multiple configurable call queues, automatic call distribution (ACD) based on agent skills/availability/ work-load, in-queue announcement |
| Customizable Auto Attendant | Up to 5 layers of IVR (Interactive Voice Response) in multiple languages |
| Property Management System (PMS) | Supports Integration with Hmobile, Mitel, HSC, IDS, PMS API, and local PMS |
| SoftwareUCM App store | Support more than 20 customized applications, with new apps being added regularly: CRMs add-ons; Google Drive and Office 365; Whatapps and Telegram; Hotdesking |
| Microsoft Integration | Supports Integration with Microsoft Teams (via TeamMate), Outlook, AD Contact, and Office 365 |
| Computer Telephony Integration (CTI) | CTI Mode to Control GXP, GRP, GXV, and GHP Series IP Phone |
| Maximum Attendees of Conference Bridges | Unlimited meeting rooms (25 simultaneous public meeting rooms), up to 300 simultaneous participants in all rooms combined, up to 9 video feeds in each meeting room |
| Firmware Upgrade and Provisioning | Supported by Grandstream Device Management System (GDMS), a zero-touch cloud provisioning and management system; GDMS provides a centralized interface to provision, manage, monitor and troubleshoot Grandstream products |
| IP Cameras, Intercom and Door Access Integration | Supports Grandstream GSC Series IP Cameras and Intercom/Public Address devices, supports GDS Series Door Access, Solutions; supports third party devices |
| API and SDK | Full CGI API available for third-party platform and application integration; Wave add-on SDK, Wave Andriod and iOS SDK, Wave H5 Embedded for MAC/Windows applications |
| Security | Frequency Restriction, Fail2ban, Ping Defense, Ping Of Death, SYN-Flood, Remote login interception, Multi-factor authentication, SMS login authentication, Static Firewall Defense, Web login IP allow list, Data and File Encryption |
| Network Protocols | SIP, TCP/UDP/IP, RTP/RTCP, IAX, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP/HTTPS, STUN, SRTP, TLS, LDAP, IPv4, OpenVPN®, SMB2, SNMP, 802.1x, Radius |
| Caller ID | SIP From PAI, RPID, PPI, and head field |
| DTMF Methods | In-band audio, RFC4733 and SIP INFO |
| Transmission Encryption | SRTP, DTLS-SRTP, TLS, HTTPS, 802.1.x, SSH, ZRTP |
| Voice-over-Packet Capabilities | Comfort noise, NACK, NACK+RTX Dynamic Jitter Buffer, NetEQ, FEC 2.0, jitter resilience up to 50% audio packet loss |
| Voice and Fax Codecs | Opus, G.711 A-law/U-law, G.722, G722.1 G722.1C, G.723.1 5.3K/6.3K, G.726-32, G.729A/B, iLBC, GSM; T.38 |
| Video Codecs | H265, H.264, H.263, H263+, VP8 |
| QoS | Layer 3 (ToS, DiffServ, MPLS) QoS |
| Details |
|---|
GDMS/GWN Cloud
There are yet no reviews for this product.
Please log in to write a review. Log in
Related Products
