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All items being returned to Go Wireless NZ Ltd must be submitted using this form, including defective equipment and unwanted/unused items being returned for credit. See our warranty terms and conditions.

Please be aware that, if accepted; items returned for credit may incur a restocking fee up to 15% of the original purchase price. New, unopened items may be returned for a full refund up to 7 days after purchase.

Once you have completed the steps below please allow 1-2 business days for approval. Items must be returned within 14 days of approval. A confirmation email will be sent once the return has been approved or rejected with further details. If you have any queries regarding the RMA process please contact
  Contact Info
  Shipping Info
  Items to RMA
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I can't provide a Serial or MAC
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Serial No Item Sku Item Name Fault Category Fault Description  

By clicking submit you confirm you want to RMA your equipment