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All items being returned to Go Wireless NZ Ltd must be submitted using this form, including defective equipment and unwanted/unused items being returned for credit. See our warranty terms and conditions.

Please be aware that, if accepted; items returned for credit may incur a restocking fee up to 15% of the original purchase price. New, unopened items may be returned for a full refund up to 7 days after purchase.

Once you have completed the steps below please allow 1-2 business days for approval. Items must be returned within 14 days of approval. A confirmation email will be sent once the return has been approved or rejected with further details. If you have any queries regarding the RMA process please contact [email protected]
  Contact Info
  Shipping Info
  Items to RMA
  Confirmation
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Serial No Item Sku Item Name Fault Category Fault Description  

By clicking submit you confirm you want to RMA your equipment