Powerful Call Management Made Easy

Enjoy smooth and easy network integration

Unifying, managing, integrating and enhancing your business communication into one powerful IP solution will increase productivity all around.
GDMS Management
Phones and PBX
Users
Concurrent calls
SIP Trunks

For any size business

A powerful yet easy to manage voice, video, data, and mobility communications platform has never been more achievable

small to enterprise business

Key Features of VoIP

Save on costs

Save on expansion costs per user, and integration costs with zero license fees. Reduce costs on bills and long distance costs between office locations and remote workers

Increase Flexibility & Mobility

Supporting mobile and remote workers including complex and customised call flows along side Grandstream's mobile app GSWave for extra freedom

Streamline and Integrate

Integrate your devices and streamline your communications and keep everything in one powerful network.

Increase Efficiency

Discover rich VoIP features with a variety of technologies

5 Benefits of Unified Communications

Call Management Product Range

Phones

IP Voice and Video Telephony

Grandstream has the ideal IP phone for every need, including basic, mid-range, high-end, cordless and Android video phones

WiFi Phones

Wi-Fi Phones

A portable WiFi phone designed to suit a variety of enterprises and vertical market applications including; retail, logistics, medical and security. It offers a powerful combination of features, mobility and durability to suit all portable telephony needs

Gateways

Gateways and ATAs

Whether integrating analog phones for a home or office application, Grandstream’s HT series of Analog Telephone Adapters allows users to easily integrate individual analog phones

IP-PBX range

IP-PBXs

Grandstream’s UCM series of IP PBXs offer an extensive set of unified communication features in easy-to-manage on premise IP PBXs with no licensing fees

Free tool to manage all your customers sites

Use GDMS to provision, manage, monitor and troubleshoot Grandstream products, including device management, account management, device configuration, firmware upgrades, device monitoring, intelligent alarm, and statistical analysis, individually or in batches of devices by site, group and model.
GDMS Management
GS Wave

Enable users to move around freely

Grandstream Wave is a FREE softphone application that allows users to make and receive voice calls through up to 6 different business or residential SIP accounts on any Android™ device from anywhere in the world.

Stay ahead of system failures

We understand the urgency to be prepared for system failures, which is why we developed a failover solution for unified communication systems. We call it HA100, a High Availability Controller that works with our UCM6510 IP PBX system.
HA100 for failover

Local use cases

  • “We’ve now started supplying Grandstream as our primary vendor of ATAs (mostly HT801). Since the switch, our customers have been experiencing very reliable VoIP connectivity and our service calls have gone down significantly. With GrandStream, we now have very cost-effective hardware, and can internally manage the customer’s SIP lines without the need for a separate management platform like with Cisco. Good job, Grandstream.”

    Richard Mahoney

    StrataNet

  • “It was a big leap forward for the Tongan Red Cross Society as they suddenly had these “smart IP phones” on their desks and all this call functionality they didn’t previously have. It was a massive departure from the broken key-phone system they were used to and it was very easy to train them on using the Grandstream phones. They now comfortably pass calls around, handle call overflows and leverage the data that the UCM produces and call restriction features to manage their call costs. They even have an IVR that gives callers the option to listen in Tongan or English. This experience has given us huge confidence to deploy the UCM series around other Pacific Islands where PSTN is the only option currently.”

    Kraig Winters

    ServerWorks

  • "Deployment of the Grandstream solution provided Hotel with modern reliable hardware as well as a comple and easy to use interface for staff and customers. Grandstream's solution enables the hotel to provide 24/7 guest access with the door phones and late check-in, offering safety and security for guests and staff."

    Netfone NZ & Australia

Why Grandstream

devices

Leading edge IP Products and Solutions

The Grandstream brand means quality, reliability and innovation. Our award-winning products allow business to be more productive than ever before
globe

Grandstream is connecting the World

Grandstream products and solutions are empowering businesses in more than 150 countries across the world
tools

High-quality products, support and tools

A variety of product tools and technical support options ensure Grandstream customers get the most out of their communications solution

Find the latest firmwares, installation guides, brochures, datasheets and more for all our products

HD Business Conferencing

Empowering any business with robust and affordable collaboration

Let's take meetings to another level

camera

Meetings Made Easy

The video conferencing market is diversifying and is no longer only for enterprises with deep pockets. To meet the needs of businesses of all sizes, the GVC series video conferencing systems provide powerful features, an easy-to-use Android interface and sleek design. Every business deserves the power and collaboration offered through video conferencing.
any device

Any device

Dial in from anywhere, on any device
record meetings

Recording

Schedule webinars or meetings and record them
screen share

Screenshare

Share screens with attendees. Markup documents and presentations.
GSurf Software
industries image

Product Competitive Advantages

Flexibility

Flexible platform supports SIP video calls, direct IP calls, Android apps and cloud services

Compatibility

H.323 support for compatibility with third­party systems

Easy to use

User-friendly interface modeled after Android for intuitive control by all users

Zero license fees

No multi-point licensing fees required on the GVC3200 or GVC3202

Crisp Resolution

Industry-leading 1080p resolution standard, up to 4k resolution on the GVC3210

Easy installation

Easy installation with all-in-one design and free mounting kit included

IPVideo Talk Platform

  • 1080p HD video resolutions
  • HD Audio quality
  • Screen sharing to show presentations, documents, watch videos, review websites and more
  • 1-click meetings with no client downloads
  • Meeting chat feature to allow meeting attendees to communicate through typed chat when not speaking, to send links, contact information, or other important information
  • Attend meetings on any PC, Mac, iOS and Android device. For Android and iOS users, the free IPVideoTalk app can be found in the Google Play Store and Apple App Store.
Participants
Video Feeds
Free participants

Install Video-Conference Solutions Remotely

You don’t have to travel to the end customer premises to get a whole video conferencing network up and running, just follow these 3 easy steps:

3 step process
GDMS
remote collaboration

Why Your Video Conferencing Solution Should be Mobile-Friendly

increase productivity

Increasing Productivity and Collaboration with Video Conferencing

Drive productivity

How Face-to-Face Communication Drives Productivity

Why Grandstream

devices

Leading edge IP Products and Solutions

The Grandstream brand means quality, reliability and innovation. Our award-winning products allow business to be more productive than ever before
globe

Grandstream is connecting the World

Grandstream products and solutions are empowering businesses in more than 150 countries across the world
tools

High-quality products, support and tools

A variety of product tools and technical support options ensure Grandstream customers get the most out of their communications solution

Find the latest firmwares, installation guides, brochures, datasheets and more for all our products

Security, Protection and Facility Management

Integrated into your communications network solution

Manage it all with an IP-PBX
facility portfolio

HD IP Surveillance

Create and customise a security environment with Grandstream’s range of weather-proof Infrared (IR) IP cameras. Easy to setup, deploy and manage, these cameras offer a proactive security system to keep a user’s facility secured and protected. The GXV3600 series of HD IP cameras feature full HD resolution and automatic voice and video calls in addition to email screenshots.
cameras
Control station

Control Stations

The GSC series of HD Intercom and Facility Control Station provide dedicated devices to manage door access, video surveillance cameras, intercoms, building communications and more. Ideal for business, medical, residential, hospitality and retail facilities, they are designed to seamlessly integrate with a wide range of Grandstream products and third-party devices to create a centralized facility management solution.

Intercoms & Paging

The GSC3500 Series offer top-notch intercom and paging functionality ideal for office buildings, enterprises, schools, healthcare facilities, retail centers, residential settings, warehouses and other indoor environments. This series allows businesses to build powerful SIP intercom and paging solutions that expand communication and add security.
Intercoms and paging
door facility

Facility Access

The GDS series of Facility Access Systems tracks and manages access to any physical building, provides a dedicated audio and/or video intercom while also offering powerful integration with Grandstream full solution portfolio.

Video Management Software

Grandstream’s GSurf Pro v2 is a free video management software that turns any computer or laptop into a video surveillance monitoring and recording solution. GSurf Pro v2 supports up to 72 Grandstream cameras and is a great option for centralized recording and monitoring of multiple physical locations.
GSurf Software

Local use cases

  • “We’ve now started supplying Grandstream as our primary vendor of ATAs (mostly HT801). Since the switch, our customers have been experiencing very reliable VoIP connectivity and our service calls have gone down significantly. With GrandStream, we now have very cost-effective hardware, and can internally manage the customer’s SIP lines without the need for a separate management platform like with Cisco. Good job, Grandstream.”

    Richard Mahoney

    StrataNet

  • “It was a big leap forward for the Tongan Red Cross Society as they suddenly had these “smart IP phones” on their desks and all this call functionality they didn’t previously have. It was a massive departure from the broken key-phone system they were used to and it was very easy to train them on using the Grandstream phones. They now comfortably pass calls around, handle call overflows and leverage the data that the UCM produces and call restriction features to manage their call costs. They even have an IVR that gives callers the option to listen in Tongan or English. This experience has given us huge confidence to deploy the UCM series around other Pacific Islands where PSTN is the only option currently.”

    Kraig Winters

    ServerWorks

  • "Deployment of the Grandstream solution provided Hotel with modern reliable hardware as well as a comple and easy to use interface for staff and customers. Grandstream's solution enables the hotel to provide 24/7 guest access with the door phones and late check-in, offering safety and security for guests and staff."

    Netfone NZ & Australia

Why Grandstream

devices

Leading edge IP Products and Solutions

The Grandstream brand means quality, reliability and innovation. Our award-winning products allow business to be more productive than ever before
globe

Grandstream is connecting the World

Grandstream products and solutions are empowering businesses in more than 150 countries across the world
tools

High-quality products, support and tools

A variety of product tools and technical support options ensure Grandstream customers get the most out of their communications solution

Find the latest firmwares, installation guides, brochures, datasheets and more for all our products

Grandstream Device Management

A zero-touch cloud provisioning system to manage all your Grandstream products

Key Features of GDMS

configure

Configure

Offers configuration, management and monitoring of devices, accounts and firmware
analyse

Analyse

Real-time device and network monitoring; analytical system reports
batch

Batch

Configure and manage a batch of devices by different sites, groups and models
verify

Verify

Enterprise-grade security including TLS and 2-way certificate verification
automate

Automate

Configurable notifications, intelligent alarms and automatic troubleshooting
troubleshoot

Troubleshoot

Intelligent troubleshooting automatically identifies problems and provides diagnostic reports

ITSP / Integrators

GDMS offers ITSPs a centralised interface to provision, monitor and manage large deployments of Grandstream devices. It allows service providers to quickly deploy products through true zero-touch provisioning while also providing a powerful cloud management, monitoring, and troubleshooting platform with real-time reports, analytics and alerts.

  • Devices can be organized by plans utilising ‘sites’
  • Preconfigured templates pushed depending on the plans
  • Templates can also be pushed depending on the device
  • Automated alerts, proactive customer satisfaction
  • ITSPs can utilize their own GDMS accounts, redirect to GDMS, and/or integrate its API with their management systems


WISP / ISP
Channel partners

Channel Partners

Channel Customers can benefit from using GDMS to either view and manage all devices they deploy themselves, or if ordering from a certified Grandstream partner, the partner can allocate devices via GDMS themselves.

Large Enterprises

GDMS can be used by large enterprises that have the IT bandwidth to handle their own internal unified communications networks
  • Easily scale solutions within entire enterprises
  • IT teams can troubleshoot and manage devices from anywhere
  • Networks can be managed from HQ/remotely
  • Telephony features adjusted depending on departments/use

Large enterprises

Why Grandstream

devices

Leading edge IP Products and Solutions

The Grandstream brand means quality, reliability and innovation. Our award-winning products allow business to be more productive than ever before
globe

Grandstream is connecting the World

Grandstream products and solutions are empowering businesses in more than 150 countries across the world
tools

High-quality products, support and tools

A variety of product tools and technical support options ensure Grandstream customers get the most out of their communications solution

Find the latest firmwares, installation guides, brochures, datasheets and more for all our products

Commercial Grade WiFi Without the Cost

Easy to setup, easy to manage.

With a variety of different APs to meet each client’s unique requirements, Grandstream ensure that businesses of all sizes and budgets have access to powerful WiFi connectivity.
GWN cloud
networking portfolio

Plug, Play and Walk Away

How does it work?

Step 1

Create an account on https://www.gwn.cloud/register
step 1, create an account / sign up

Step 2

Add WiFi APs using mobile app or web UI
Step 2, add wifi aps
For single access point installs, Grandstream have a unique  SSID and password configured for true plug and play WiFi 

Value-added Features

Centralised WiFi Management

GWN.Cloud offers a centralised WiFi network management platform for an entire enterprise, not just a single site.
• Complete scalability
• No limits on number of sites or APs
• Access from anywhere via web or mobile app
• Full network monitoring and reporting

Enterprise Ready

GWN.Cloud is built to handle the requirements of major enterprises, making it a robust option for SMBs as well.
• Hosted by Amazon Web Services (AWS)
• Bank-grade TLS encryption from end-to-end
• X.509 certificate based authentication
• Resiliency from cloud disruptions

Real Time monitoring

Real-time reports and status information on your APs

Captive Portals

Build custom landing page to collect customer info

RADIUS server

Turn-key WPA2 Enterprise support, client authentication, paid WiFi access and more

GWN Cloud

GWN.Cloud and GWN Manager are enterprise-grade, management platforms for Grandstream access points. Thanks to streamlined monitoring and maintenance, managing your network or several networks across multiple locations has never been easier. Secure Wi-Fi networks can be rapidly deployed using our GWN.Cloud mobile app or web browser interface.

GWN Manager

The GWN Manager is an on-premise version that provides a software controller to easily keep an eye on the network’s performance with real-time monitoring. Alerts, statistics and reports can all be viewed using a web browser, mobile application, or with the software.
GWN Management
Google Play
App Store
Phone App

Local use cases

  • “We’ve now started supplying Grandstream as our primary vendor of ATAs (mostly HT801). Since the switch, our customers have been experiencing very reliable VoIP connectivity and our service calls have gone down significantly. With GrandStream, we now have very cost-effective hardware, and can internally manage the customer’s SIP lines without the need for a separate management platform like with Cisco. Good job, Grandstream.”

    Richard Mahoney

    StrataNet

  • “It was a big leap forward for the Tongan Red Cross Society as they suddenly had these “smart IP phones” on their desks and all this call functionality they didn’t previously have. It was a massive departure from the broken key-phone system they were used to and it was very easy to train them on using the Grandstream phones. They now comfortably pass calls around, handle call overflows and leverage the data that the UCM produces and call restriction features to manage their call costs. They even have an IVR that gives callers the option to listen in Tongan or English. This experience has given us huge confidence to deploy the UCM series around other Pacific Islands where PSTN is the only option currently.”

    Kraig Winters

    ServerWorks

  • "Deployment of the Grandstream solution provided Hotel with modern reliable hardware as well as a comple and easy to use interface for staff and customers. Grandstream's solution enables the hotel to provide 24/7 guest access with the door phones and late check-in, offering safety and security for guests and staff."

    Netfone NZ & Australia

Why Grandstream

devices

Leading edge IP Products and Solutions

The Grandstream brand means quality, reliability and innovation. Our award-winning products allow business to be more productive than ever before
globe

Grandstream is connecting the World

Grandstream products and solutions are empowering businesses in more than 150 countries across the world
tools

High-quality products, support and tools

A variety of product tools and technical support options ensure Grandstream customers get the most out of their communications solution

Find the latest firmwares, installation guides, brochures, datasheets and more for all our products